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Locked out of Macbook

Startup Options to Reset Password with Recovery Key

If you're locked out of your MacBook, you can use the Startup Options to reset your password with a recovery key. Follow these steps:

  • Enter Recovery Mode
    • Macs with Apple Silicon: After powering off, hold down the power button until you see startup options appear.
    • Intel-based Macs: Power down. Hold Command (⌘)-R after pressing the power button to turn on your Mac.
  • Click on your username and select "Forgot Password."
    • or click: There will be three options, but you should click on:
      • My password doesn't work when logging in
    • After which point, click Forgot all passwords
  • Enter the recovery key

Generate a recovery key

How to generate a recovery key - Apple Support (CA)

Last update: 2023-04-24