Docs

4 Principles

Ingrid Towey

1. We're all on the same side
   1. the customer's side
2. Edit, not Edict (command)
3. Explain WHY
   1. objective authorities
      1. readability tests
         1. Hemmingway Editor
      2. Style guides
         1. Microsoft Writing Style Guide
         2. Google Developer Documentation Style Guide
      3. Writing Standards
         1. Global English
         2. Minimalism
         3. DITA guidelines
      4. Usability Testing
         1. https://www.nngroup.com/
         2. https://www.uie.com/
4. Get Help
   1. Review in advanced
   2. Focus on the principles

It's all about relationships

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Last update: 2023-04-24